Community Service Plan

While In Our Care

Upon your arrival, the nursing staff will help you get settled in your room. Please discuss with your nurse any concerns you might have because he/she is the liaison with you and your doctor. In the unlikely event that you're unhappy during your stay with us, contact the nurse in charge of your unit. Or, you can dial the operator, and ask her to call the nursing supervisor on duty for that shift.

Please consult a copy of your patient guide located in your room.

For a printable version of our patient guide click here.

 

Hospital Room

Your Valuables

We recommend that you bring only a few essentials for your stay. The Hospital does not assume responsibility for loss or damage to valuables, money, clothing, or any other personal items. We strongly urge you to leave valuables and money at home, or send them home with members of your family. If that is not possible, you should deposit such items in the Hospital safe. Eyeglasses, contact lenses and dentures should be kept in protective containers when not in use, as the Hospital cannot assume the responsibility to replace them.

Your Hospital Bed

All beds are equipped with side rails. It is requested that the top rails remain up at all times and that you use them as patient helpers when moving about.

Nurse Call System

Please contact the nurse by depressing the nurse call button located on the bed side rails. The nurse will reply through the speaker. A call button is also located in each bathroom should you need assistance.

TV Service

Television Service a color, cable-ready television may be requested by calling our Patient Television and Telephone Service Representative at x4295. The charge for TV service is $7.50 per day.

For your convenience, a Patient Television and Telephone Representative will be stopping by your room to collect payment for the above services between the hours of 1:00 - 5:00 pm.

Telephone Service

Telephone Service is available to patients for a charge of $4.75 per day. To activate your telephone service, dial our Patient Television and Telephone Service Representative at x4295 and leave a message with your name, room and bed number.

Telephone Calls

Local Calls
Dial "9" (for an outside line) and then dial the local phone number. Local calls may be made at no additional charge.

Non-Local and Long Distance Calls
May be made for an additional charge by dialing "8 0" and providing your calling card number to the telephone company operator or requesting a collect call.

Telephone Calling Cards
May be purchased from our Hospitality Shop on the 1st floor.

Public Pay Telephones:
Four public pay telephones are located on the first floor adjacent to the restrooms. Additional public pay phones are available on every floor of the hospital.

Telephone or Dialing Problems: For any telephone problems, please dial "O" for assistance.

Your Meals

Nutrition plays an important part in your recovery. Your physician orders your diet just as he/she orders your medication and treatment. Our registered dietitian will be overseeing your nutritional care and you will be receiving appetizing meals within the scope of your prescribed diet.

Our "At Your Request" Room Service Dining Menu is available anytime between 6:30 AM to 6:00 PM. Meals are prepared fresh to order by one of our chefs and delivered within 45 minutes. Special occasions should be remembered while you are in the Hospital. A complimentary cake may be ordered through your food service assistant. If you have any questions or concerns about your meals or diet, please dial 3306 and speak with a representative of the department.

Smoking

A smoke-free environment at our Hospital demonstrates our strong commitment to disease prevention and wellness. Permitting smoking is not compatible with our mission to assist members of the community to lead healthy lives.

Mail & Flowers

These will be delivered to your room. Mail received after you have been discharged will be forwarded to your home address. Flowers cannot be delivered to the Intensive Care Unit.