President's Message

The Journey Continues… Years of Caring

Hudson Valley Hospital Center is a special and unique place. From a community hospital founded in 1889 we have grown into one of the premiere care facilities in the area, rivaling larger medical facilities in the state-of the-art care we are able to give. But what sets us apart from these larger institutions is that we have not forgotten our roots as a community hospital. We continue to give personalized attention to all our patients and to connect with them on a human level. We call this approach to medicine – Patientology, and it is part of everything we do.

In November of 2011, the Hospital opened a new Cancer Center and Medical Office Building. The Cancer Center brings together a team of experts - including surgeons from the renowned Ashikari Breast Center and the New York Plastic Surgery Group - who treat the whole patient, offering treatment and support services in one place.

The Cancer Center is not the only new feature of our Hospital. This year, HVHC opened the new Chef Peter X. Kelly Teaching Kitchen at the Dempsey House across from the Pataki Conference Center. The kitchen is coordination with our Organic Garden for Healing, which opened in 2012, is an effort to teach the community how healthier eating can reduce the incidence of chronic diseases such as heart diseases and diabetes.

All these changes followed a $100 million expansion in 2010 which including an all-private-room patient tower an expanded and renovated no-wait emergency department with 39 treatment bays; additional operating rooms and the construction of four new critical care patient rooms.

We also continue to offer stellar services throughout the Hospital. Our diagnostic imaging department is the most comprehensive in the region with virtual colonoscopy, the addition of two 16-slice CAT scans, an MRI. In addition, we offer 3-D mammography in addition to digital. These services are offered in several convenient locations with weekday, weeknight and weekend hours.

Our Women's Pavilion for Birthing is THE place for the family birthing experience. We are the only hospital offering women a full-size whirlpool in every labor room. A Neonatal Intensive Care Unit (NICU) provides specialized care for babies who are born prematurely or with specific health needs. In 2013, we became the only hospital in the region to earn the "Baby Friendly" designation from the World Health Organization and Baby Friendly USA for our superior maternity care and breastfeeding support programs. In April 2011, our Breastfeeding Support Programs were presented with an Award of Excellence by NYS Health Commissioner.

Our Institute for Wound Care and Hyperbaric Medicine offers three private chambers where patients can watch TV or listen to music while undergoing treatment. We are accredited by the Undersea and Hyperbaric Medical Society, the leading authority in Hyperbaric Medicine and we are the only facility to offer LUNA technology.

We are proud to be the first hospital in the region to earn the coveted Magnet award for nursing excellence. We received this honor in 2007 and again in 2012.

Patientology is the pride our staff – from housekeeping to surgeons – takes in everything they do, and why we were rated among the best places to work in the region. In 2006 and again in 2012, we received Press Ganey's "Success Story" Award for most-improved employee satisfaction. In 2013, we received its "Guardian of Excellence" award for patient satisfaction. Press Ganey is a nationally recognized company that partners with healthcare facilities to measure patient and employee satisfaction to improve quality of healthcare delivery.

In addition to high patient and employee satisfaction scores, HVHC is the proud recipient of several awards: In 2008 we received the Fire Starter Award from the Studer Group, a national leader in healthcare operation excellence. We are the first hospital in New York State to receive this honor. In 2007, HVHC was named a winner in the Forbes Enterprise Awards, a national award given to organizations that demonstrate outstanding business practices. And in 2010, we received the Westchester County Association’s Apex Award for Economic Development Leadership for our $100 million expansion, the largest economic development project in Westchester in 2010.

But no matter how many accolades we receive – whether it’s the Magnet Award for nursing excellence, Press Ganey Award for employee satisfaction or the Forbes Enterprise Award for outstanding business practices – the most important opinion of us is yours.