Hudson Valley Hospital Center Phones Back in Service
Cortlandt Manor, NY - (August 30, 2011) – Hudson Valley Hospital Center's phone lines are back in service following some interruptions during the storm.
Yesterday callers were asked to dial the hospital's switchboard at 914-737-9000 because direct lines to departments and patient rooms were not working due to fiber optic cable problems related to Hurricane Irene.
"We are happy to report that all our phone lines are back in service so the public can call direct to departments and patient rooms,'' said Hudson Valley Hospital Center President John C. Federspiel. "Of course, the public is always welcome to call the 737-9000 number if they need assistance.''
The Hospital had only minor water damage due to this weekend’s hurricane and only one minor storm related injury came through its emergency department early Sunday morning.
Justin Costable, EMS Coordinator and Emergency Management Director at HVHC, said the hospital was prepared with backup generators, extra supplies of food and water and had gone over evacuation and triage procedures with weekend staff, many of whom spent Saturday night at the hospital.
The Hospital also coordinated with other hospitals and EMS agencies on bed capacity in case HVHC had needed to take in evacuated patients from other hospitals.
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Hudson Valley Hospital Center is dedicated to serving the health care needs of the community and to providing quality, comprehensive medical care in a compassionate, professional, respectful manner, without regard to race, religion, national origin or disease category. Offering state-of-the-art diagnostic treatment, education and preventive services, the Hospital is committed to improving the quality of life in the community. In fulfilling this mission, the Hospital will strive to continuously improve the care provided and develop and offer programs, facilities, systems and alliances that most effectively respond to community health care needs. Hudson Valley Hospital Center is located on Route 202 (1980 Crompond Road) in Cortlandt Manor, New York. Call 914-737-9000 or visit www.hvhc.org
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Hudson Valley Hospital Center is accredited by the Joint Commission, a national organization that sets high standards for patient care and safety. PUBLIC NOTICE: The Joint Commission conducts accreditation surveys of all hospitals. The purpose of this survey is to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization. Joint Commission standards deal with organization quality and safety-of-care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters should contact hospital administration. If these concerns are not resolved by the hospital, you may request a public information interview with the Joint Commission's field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Requests for a public information interview must be made in writing and should be sent to the Joint Commission. The request must also indicate the nature of the information to be provided at the interview. Such requests should be addressed to: Division of Accreditation Operations, Office of Quality Monitoring, Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181 or faxed to (630) 792-5636 or emailed to
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. The Joint Commission's Office of Quality Monitoring will acknowledge requests in writing or by telephone. An Account Representative will contact the individual requesting the public information interview, indicating the location, date, and time of the interview and the name of the surveyor who will conduct the interview. This notice is posted in accordance with the Joint Commission's requirements and may not be removed.